Terms & Conditions

  1. All orders received are subject to bank authorization and payment clearance prior to Only authorized orders will be processed.
  2. Orders are processed for delivery on business days only (Monday to Saturday, excluding Public Holidays). We will use DHL as our standard delivery Delivery will take between 3 to 5 business days.
  3. Our standard delivery charges for single item West and East RM10.00.
  4. Orders of 2 products and above are entitled to delivery free of charge within Malaysia.
  5. Orders are dispatched for delivery between 9.00am – 12.00pm from Monday to Saturday.
  6. We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate delivery address, name and phone number.
  7. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner.
  8.  

IMPORTANT NOTE

  1. Please take a parcel opening full video while you are opening the parcel if you want to claim for damages or missing items.
  2. NO complain/damage/missing items will be entertained without parcel opening video.
    • video should be without pause and cut
    • full video from start to end

 

PRIVACY POLICY

Patti Mooligai (M) Sdn.Bhd respects your privacy concerns and values your relationship with us. For this reason, this Privacy Policy describes the type of personal information we collect about our customers, which channels we use, how we use the information, the choices our clients have about sharing information, and how our customers can contact us about our privacy practices. We also describe the measures we have taken to protect the information collected.

Important! Patti Mooligai (M) Sdn.Bhd does not share or rent information contained in the database with third parties.

  1. THIRD-PARTY SERVICES: In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
  2. CHANGES TO THIS PRIVACY POLICY: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

PRICING

  1. Product(s) prices listed on Patti Mooligai (M) Sdn.Bhd website is subject to change without advanced notice.

 

CANCELLATION OF ORDER

  1. We regret to inform that order cannot be cancelled once placed. Kindly ensure you have checked and validated all details and information before you proceed with payment.